Read about our trainers below.

Erica holds a Juris Doctor from Hamline University School of Law and is a qualified neutral under Rule 114. Previously, Erica served as Executive Director of the Volunteer Attorney Program (VAP), a non-profit organization that works with volunteer attorneys to provide quality pro bono civil legal services to low-income individuals and families in Northeastern Minnesota. Bringing over ten years of experience working with victims of trauma, abuse and at-risk youth, Erica is passionate about conflict resolution’s ability to empower participants through a process that honors each individual’s voice and recognizes the value of seeing other perspectives respectfully. Erica is an experienced Restorative Services practitioner, participating in circles to address youth truancy, community building and Restorative Justice with Woodland Hills, Inc. and Men as Peacemakers.

Sharon Roberson Sund is a mediator, facilitator, conflict coach, circle holder, restorative justice facilitator, educator, and caring economy advocate. She is nationally recognized as a leading community organizer for her work in helping bring affordable health care to many and is also a legislative liaison, advocating for building a multiracial democracy and a caring economy. She draws from her personal experience growing up in Germany and from there moving to Biloxi, Mississippi where she became the first Black student to integrate an all-white school. She then moved to the all-Black inner city of Memphis where she recalls the beauty and the caring of Black people and Black culture that now motivates her to see beauty in all cultures. Sharon was the first Black woman to graduate from Macalester College with degrees in chemistry and biology.

Roseanna is Professor Emerita of Communication Studies at St. Cloud State University. During her tenure, she served as Coordinator of the SCSU Employee Mediation Program, Department Chair, Interim Vice President for Academic Affairs, and Director of the Faculty Center for Teaching Excellence. With over 40 years of experience as a communication consultant and trainer, Roseanna provides training in mediation, conflict coaching, listening and team building. She is a qualified neutral under Rule 114 and is co-developer of the Ross-DeWine Conflict Management Style Instrument. Roseanna has a Ph.D. from Ohio University with a focus in interpersonal and small group communication. Professionally, she has received a number of awards including: The Conflict Resolution Center of Minneapolis Spirit of Peace Award (2015), SCSU College of Fine Arts and Humanities Leadership Award (2010), and the National Society for Experiential Learning (NSEE) Pioneer in Experiential Learning Award (2006).

Dawn is an attorney at Mendoza Law, LLC, a Qualified Neutral under Minn. Rule 114 and an adjunct professor at the University of Minnesota Law School’s Legal Clinic. Dawn has received training from the Minnesota Bureau of Mediation Services Office of Collaboration and Dispute Resolution in Constructive Problem Solving. She is also trained in Strategies for Trauma Awareness and Resilience. Dawn is an experienced mediator, facilitator and conflict coach and brings over ten years of professional experience helping people solve problems and manage conflict. At CRC, she teaches the certified training required by the Minnesota Supreme Court Office of Continuing Education for mediators to qualify for the civil roster and advanced training seminars for practitioners to enhance their skills in the mediation process. Dawn has developed trainings on mediation and communication skills as well as conflict resolution education materials for youth. She has presented to community groups, and workplaces on the topics of mediation, communication and conflict resolution skills.