Sometimes conflicts arise between co-workers and colleagues, which can make working together more difficult. Issues may include:

• unclear roles and responsibilities, undefined processes
• differing work habits
• generational differences or personality differences
• communications problems
• perceived favoritism
• workplace romances
• many other workplace issues

Mediation is a guided process where parties come together to work out a solution and keep control over the outcome. Trained mediators provide a setting where reaching agreement is possible and all participants have the opportunity to voice their concerns.

The mediation process respects the rights of all involved. It is a confidential and voluntary process.