• Mediation is voluntary and confidential.
• In mediation, all participants have an equal opportunity to talk about their experiences, express their concerns and suggest possible solutions.
• Mediators facilitate the participant’s conversation to ensure the session is productive and safe.
• In the mediation process, participants maintain control over any outcome, working together to reach a mutually agreeable resolution.
• Mediation is self-determined decision-making which respects the rights of all involved.

• Empowers you to resolve your disputes.
• Provides a workable solution.
• Is low cost.
• Is efficient and effective.
• Mediation can be conducted remotely, via phone or video conferencing, for individuals for whom distance or accessibility is an issue.

CRC has committed a roster of volunteers who provide our mediation services. Each mediator:

• has completed 30 hours of civil mediation skills training
• meets the requirements under Minnesota Supreme Court Rule 114 for qualified neutrals
• completes 6 hours of continuing education per year to remain active as a mediator with CRC.

Mediators are neutrals. They do not side with a person, an issue, a proposed solution or declare an outcome as right or wrong, better or worse. As neutrals, mediators ask questions and guide people through the steps in the mediation process and help them develop their decisions and/or agreements.

If you are in a conflict and are interested in mediation services, call us at 612-822-9883 or use the Request a Mediation button at the top of the page.